Ibet2 Malaysia Platform Terms and Conditions

1. Acceptance of Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you ("Member") and ibet2 ("Platform" or "We") governing the use of the website, mobile application, and all services provided by ibet2.

By accessing, registering, or using any part of the ibet2 platform — whether via web browser, Android app, or iOS app — you hereby confirm that:

• You have fully read and understood these Terms and Conditions.
• You are at least 18 years of age or have reached the legal minimum age for betting activities in your jurisdiction.
• You are not located in any territory where online betting is prohibited under local law.
• The information you provide during registration is true, accurate, and up to date.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Policy ibet2, all of which together form the entire agreement between the member and the platform.

2. Eligibility and Account Registration

To be eligible to register for and use ibet2 services, you must meet all of the following requirements:

• Age limit: At least 18 years of age at the time of registration.
• Legal capacity: Having full legal capacity to enter into binding agreements.
• Jurisdiction: Not a resident of, or an individual accessing from, a jurisdiction where ibet2 services are prohibited.
• Non-employee: Not an employee, contractor, agent, or any individual directly associated with ibet2 operations.

During the registration process, you are required to provide the following information accurately and honestly:

• Full name as stated in your official identification document.
• Valid date of birth.
• An active and reachable email address.
• Mobile phone number registered in your name.
• Bank account number or digital wallet details for deposit and withdrawal purposes.

Ibet2 reserves the right to request identity verification documents (KYC) at any time, including copies of a national ID, passport, or other supporting documents. Failure to provide the requested documents within the specified timeframe may result in the account being temporarily suspended until the verification process is complete.

3. User Account and Security

Each member is only permitted to hold one active account on the ibet2 platform. Registering multiple accounts — whether using different names, phone numbers, email addresses, or bank account numbers — is strictly prohibited and constitutes a serious violation of these Terms and Conditions.

As the account holder, you are fully responsible for:

• Keeping your password and account login credentials confidential.
• Ensure that no other party uses your account without your authorisation.
• Notify ibet2 immediately if you suspect any suspicious activity or unauthorised access to your account.
• Updating your personal information whenever any changes occur.

Ibet2 recommends enabling two-factor authentication (2FA) for an added layer of security. Any activity that occurs under your account — including betting, deposits, and withdrawals — is your sole responsibility unless strong evidence of unauthorised access can be established.

4. Deposits and Withdrawals

Ibet2 supports a wide range of popular deposit and withdrawal methods in Malaysia, including bank transfer, DuitNow QR, Touch 'n Go eWallet, and GrabPay. All financial transactions are processed through a secure, encrypted system.

Deposit:

• The minimum deposit is as specified on the Deposit and may change in line with current promotions.
• Deposit funds will be credited to your account automatically once payment confirmation is received.
• Ibet2 does not charge any processing fees for deposits made using supported methods.
• You must ensure that all deposited funds are from a legitimate source and belong to you.

Withdrawal:

• All withdrawals must be made to a bank account or digital wallet registered in the same member's name.
• Withdrawals to third-party accounts are not permitted under any circumstances.
• Withdrawal processing time is between 5 and 15 minutes for standard methods, subject to security verification processes.
• The first withdrawal for each new method may require additional verification to ensure account security.
• Ibet2 reserves the right to delay withdrawals that require further review if there are signs of unusual activity.

5. Bonuses and Promotions

Ibet2 offers a variety of bonuses and promotions from time to time to reward new and loyal members. All bonuses are subject to the specific terms and conditions stated alongside each offer.

• Wagering Requirement: Every bonus received must have its wagering requirement fulfilled before any withdrawal can be processed. The wagering requirement is expressed as a multiplier (e.g., 10x) of the bonus amount received.
• Bonus validity period: All bonuses have a set validity period. Bonuses not used within that period will be automatically forfeited.
• Bonus betting limit: When using bonus funds, a maximum betting limit per session may apply. Bets exceeding this limit may result in the bonus being voided.
• Game type restrictions: Some bonuses may only be used on specific game types or providers. Using a bonus on excluded games will not count towards fulfilling the wagering requirement.
• One bonus per promotion: Each member is eligible to receive each type of bonus once only, unless otherwise stated in the relevant promotion terms.

Ibet2 reserves the right to decline, cancel, or withdraw any bonus if there is evidence of abuse, system manipulation, or attempts to exploit bonus terms. ibet2's decision in such matters is final.

6. Wagering and Game Rules

All betting and gaming on the ibet2 platform is subject to the following general rules:

• Bets that have been confirmed and accepted by the system cannot be modified, cancelled, or withdrawn.
• Ibet2 uses an independently certified random number generator (RNG) to ensure that all game outcomes are fair and unbiased.
• In the event of a technical error, system failure, or inaccurate odds information, ibet2 reserves the right to void the affected bets and refund the wagered amounts to members.
• Wagers placed using improper methods, including the use of bots, automated software, or exploitation of system vulnerabilities, are prohibited and may result in account termination.
• Ibet2 reserves the right to set minimum and maximum betting limits for any event, market, or game type at any time.
• In the event of a discrepancy between results displayed on the platform and ibet2's system records, the system records shall serve as the definitive reference.

For sports betting, the acceptance window for bets closes at the start of the relevant event. In-play/live betting is subject to additional rules stated on the Betting.

7. Accepted Member Conduct

All ibet2 members are expected to conduct themselves with courtesy, honesty, and responsibility while using the platform. The following actions are strictly prohibited:

• Using abusive language, threatening, or harassing other members or ibet2 staff.
• Spreading false or misleading information about the ibet2 platform.
• Colluding with other members to manipulate game outcomes or exploit the system.
• Using third-party software, bots, or any automated tools to gain an unfair advantage.
• Engaging in any money laundering activities or financing illegal activities through the ibet2 platform.
• Disclosing your account information to third parties or allowing others to use your account.

Violation of any of the above rules may result in a warning, temporary suspension, or permanent termination of your account without any compensation.

8. Account Closure and Suspension

Closure at member's request: You may close your ibet2 account at any time by contacting our customer support team via Live Chat. Prior to closure, ensure all pending withdrawals have been settled and no bonus requirements remain outstanding.

Suspension by ibet2: ibet2 reserves the right to suspend or terminate a member's account without prior notice in the following circumstances:

• Violation of any section of these Terms and Conditions.
• Confirmation that a member is under 18 years of age.
• Providing false information or engaging in fraud during registration or the KYC process.
• Suspected activity related to fraud, money laundering, or system exploitation.
• Any attempt to hack, disrupt, or damage ibet2's platform infrastructure.

In the event of closure due to a violation, any balance verifiable as genuine deposit funds (not bonuses) will be returned after the investigation is complete, at ibet2's discretion.

9. Limitation of Liability

Ibet2 shall not be held liable for any loss or damage arising from:

• Service disruptions due to system maintenance, cyber attacks, or circumstances beyond our control.
• Delays or failures in transaction processing caused by third parties such as banks or digital wallet providers.
• Unfavourable betting outcomes based on the inherent risk of betting activities.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login details.
• Any indirect, incidental, or consequential losses arising from the use of the platform.

The maximum extent of ibet2's liability under any circumstances, if any, is limited to the amount of active deposit funds in the member's account at the time of the relevant incident.

10. Privacy and Data Protection

Ibet2 is committed to protecting members' personal data in accordance with industry standards and applicable data protection laws. All personal information collected during registration and use of the platform is handled in accordance with our Privacy Policy ibet2.

In summary, ibet2:

• Will not sell or share members' personal data with third parties for marketing purposes without consent.
• Using 256-bit SSL encryption to protect all data transmitted between your browser and ibet2 servers.
• Retaining personal data only for as long as necessary to fulfil the purpose of collection or as required by law.
• Sharing members' personal data with third parties only under the circumstances defined in the Privacy Policy, including legal compliance requirements.

11. Amendments to Terms and Conditions

Ibet2 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions will always be available on this page with the most recent update date.

By continuing to use the ibet2 platform after any amendment is published, you are deemed to have accepted and agreed to those changes. If you do not agree with the revised terms, you have the right to close your account at any time.

Ibet2 will endeavour to notify members of significant amendments via in-account notifications or email; however, it remains the member's responsibility to review the terms periodically.

12. Contact Us

If you have any questions, confusion, or complaints regarding these Terms and Conditions, please contact the ibet2 customer support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom right corner of the website.
• Email: [email protected] — we will respond within 24 business hours.
• FAQ: Visit the FAQ us for answers to frequently asked questions.

For formal complaints, you may submit a written complaint via email, including your account number, a description of the issue, and any relevant supporting evidence. All complaints will be reviewed and responded to within 3 business days.