Ibet2 takes the privacy of every member seriously. This document clearly explains how we collect, use, store, and protect your personal data as part of our commitment to transparency.
Our Privacy Commitment
Your privacy is more than a written document — it is a core value we uphold every day in every decision involving ibet2 member data.
All data transmitted between your device and ibet2's servers is protected by 256-bit SSL encryption — the same technology used by major banking institutions. Your sensitive information cannot be intercepted by any third party.
Your personal data is stored on servers protected by multi-layered firewalls and strict access controls. ibet2 retains data only for as long as necessary for operational and legal compliance purposes — nothing more.
Ibet2 has never and will never sell, rent, or share member personal data with any third party for marketing purposes without your explicit consent. Your data belongs to you — it is not a commodity to be traded.
Ibet2's security systems operate 24 hours a day, 7 days a week to detect and respond to any unauthorized access attempts, data breaches, or suspicious activity that could threaten member privacy.
Ibet2's identity verification (KYC) process is designed to protect your privacy. Verification documents are processed securely, never shared with third parties, and deleted once the verification process is fully complete.
You have the right to request a copy of the personal data we hold, request correction of inaccurate information, or request deletion of your data. Contact the ibet2 support team and we will process your request within 14 business days.
Note: By registering or continuing to use the ibet2 platform, you confirm that you have read and agreed to this Privacy Policy. This policy should be read together with Terms and Conditions ibet2.
Ibet2 ("we", "Platform", or "ibet2") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy transparently explains how we handle your personal data — from the point of collection through to deletion — in the context of our website, mobile app, and all services provided by ibet2.
We take a careful and responsible approach to members' personal data, in line with internationally recognised data protection principles. Every decision involving your data is made with your privacy interests as the top priority.
This policy applies to all registered ibet2 members, website visitors, and any individuals who interact with our platform via mobile device or desktop computer.
Ibet2 only collects data that is genuinely necessary to provide, maintain, and improve our services. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identification Data | Full name, date of birth, identity card number | Identity verification (KYC), legal compliance |
| Contact Data | Email address, phone number, mailing address | Account communications, notifications, customer support |
| Financial Data | Bank account number, digital wallet information | Processing deposits and withdrawals |
| Usage Data | Betting history, login activity, game types | Service improvement, fraud detection |
| Technical Data | IP address, device type, web browser, operating system | Account security, technical analysis |
| Cookie Data | Site preferences, login sessions, analytics data | User experience, website statistics |
Ibet2 does not collect sensitive data such as health information, political views, or religious beliefs unless required by law under specific circumstances.
The personal data we collect is used responsibly for legitimate purposes only. The following are the key ways we use your data:
ibet2 does not use your personal data to make automated decisions that significantly affect your rights without human review. Any important decisions involve manual review by our team.
Ibet2 processes your personal data on a solid legal basis. Depending on the processing context, the bases we rely on are as follows:
You have the right to withdraw your consent at any time for consent-based processing, without affecting the validity of processing carried out prior to that withdrawal.
Ibet2 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in the course of operating the platform, we may share your data with the following categories of parties under limited and controlled circumstances:
All third parties who receive your data are required to comply with data protection standards equal to or exceeding those we set ourselves. ibet2 is not responsible for the privacy practices of third parties that fall outside our contractual control.
ibet2 conducts thorough due diligence on all provider partners before sharing any member data. Only the minimum necessary data will be shared, and only for the stated purposes.
Ibet2 retains your personal data only for as long as necessary to fulfill the original purpose of collection, or as required by applicable law. Our retention policy is as follows:
Once the retention period expires, your data will be securely deleted using methods that ensure the data cannot be recovered by any party.
Ibet2 implements multiple layers of technical and organizational security measures to protect your personal data from unauthorized access, loss, alteration, or disclosure:
While ibet2 takes all reasonable steps to protect your data, no internet transmission system or electronic storage is 100% guaranteed. In the event of a security incident involving your data, ibet2 will notify you within 72 hours of the incident being detected.
Ibet2 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage cookie settings through your web browser settings. Disabling certain cookies may affect the functionality of the ibet2 platform. For more information on managing cookies, refer to your web browser's help documentation.
As an ibet2 member, you have the following rights regarding your personal data:
To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will process your request within 14 business days and may require identity verification before doing so.
The ibet2 platform is strictly for individuals aged 18 and above. ibet2 does not knowingly collect any personal data from children under the age of 18.
If we discover that personal data of an underage child has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you believe your child has registered on our platform, please contact us immediately at [email protected].
ibet2 fully supports online child protection initiatives and works with Responsible Gaming organizations to ensure our platform is not accessible to minors. Read more on the Responsible Gaming us.
Ibet2 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the expansion of platform services. Whenever the Privacy Policy is updated, the "Updated" date at the top of this page will be revised to reflect the date of the latest amendment.
For significant amendments that materially affect how we process your data, ibet2 will notify you via in-account notification or email at least 14 days before the amendment takes effect. Continued use of the platform after the amendment takes effect constitutes acceptance of the revised Privacy Policy.
We encourage you to review this page regularly to ensure you are always informed about how we protect your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Our privacy team will respond to all enquiries within 3 business days. For requests related to exercising data rights such as access, correction or deletion, processing may take up to 14 business days depending on the complexity of the request.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection regulatory authority in your jurisdiction.
Join ibet2 with Confidence
Enjoy a safe, fair and entertaining online experience alongside hundreds of thousands of ibet2 members across Malaysia. Your privacy is always our top priority.
Platform protected by 256-bit SSL encryption. For individuals aged 18 and above only.